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Refunds, Returns, Shipping Policy

So I’m going to try to make this simple. I’m an artist trying to sell my designs to get them out there in the world. I’m not trying to screw over anyone or get rich, but making new friends and spreading my art would be awesome. All the items are POD (Print on Demand), thus once something is ordered the magic of automation begins! So here’s the skinny:

Cancelations

You’re free to cancel an order anytime before items have been created. If a cancelation is requested after an item has been made, money and time have already been invested. At this point, it’s unlikely that a cancelation is possible. 

Refunds & Returns

We’re happy to offer a refund if there is any damage to an order. This can be things like manufacturing errors, items arriving with holes, or the order arriving with clear, demonstrable damage. To do so, please reach out with photo evidence of the item’s improper condition.

We do not require customers to return any items. Photo evidence will be sufficient for any discussion.

Shipping

Shipping will be calculated at time of checkout and is based on items and number of items being purchased. After an item is shipped, things have moved beyond our control. Shipping (particularly for international orders) is affected by many outside influences, especially COVID-19. If you’d like an update on your order, please contact the shipping company with your order number or use a tracking number or link

Buyers Remorse

If an order arrives with manufacturing errors, in the wrong size, or has other obvious errors, we’ll happily work with you to find a solution. However, if a customer simply changes their minds regarding a sale, it’s unlikely that a refund, exchange, or other special treatment will be offered.

Contact

So basically, if you have any problems, contact me me@curiousbastard.com and we can work something out.